Terms & Conditions

Description of Services:

See 1Dental.com for a specific description of the plan that you have purchased.

Limitations, Exclusions & Exceptions:

This plan is a discount membership program. 1Dental is not a licensed insurer, health maintenance organization or other underwriter of health care services. No portion of any provider’s fees will be reimbursed or otherwise paid by 1Dental. 1Dental is not licensed to provide and does not provide medical services or items to individuals. You will receive discounts for services at certain health care providers who have contracted with the plan. You are obligated to pay for all health care services at the time of service. Savings are based upon the provider’s normal fees. Actual savings will vary depending upon location and specific services or products purchased. Please verify such services with each individual provider. The plan’s discounts may not be used in conjunction with any other discount plan or program. All listed or quoted prices are current prices by participating providers and subject to change without notice. Any procedures performed by a non-participating provider are not discounted. From time to time, certain providers may offer products or services to the general public at prices lower than the discounted prices available through this plan. In such event, members will be charged the lowest price. Discounts on professional services are not available where prohibited by law. This plan does not discount all procedures. Providers are subject to change without notice and services may vary in some states. It is the member’s responsibility to verify that the provider participates in the plan. At any time 1Dental may substitute a provider network at its sole discretion. 1Dental cannot guarantee the continued participation of any provider. If the provider leaves the plan, you will need to select another provider. Providers contracted by 1Dental are solely responsible for the professional advice and treatment rendered to members and 1Dental disclaims any liability with respect to such matters.

Complaint Procedure:

If you would like to file a complaint regarding your plan membership, contact 1Dental Customer Care at customercare@1dental.com or call (855) 329-6305